Haldiram Hospitality UK Limited: A Phased Finance Implementation

A project-scope case study for a London restaurant and showroom operation connecting front-of-house activity with finance workflows.

Creating a connected view of sales, purchasing and finance

Haldiram Hospitality UK Limited is planning a phased Zoho Books implementation alongside its Restroworks (POSIST) point-of-sale environment. The solution is designed for a restaurant and showroom operation in London, with finance processes structured around daily sales, collections, purchasing, assets and reporting.

Intended business impact: establish reliable daily sales and collection posting, improve purchase-cycle visibility, support location-wise performance reporting and prepare finance operations for VAT reporting.

The solution design

Phase one focuses on core finance configuration and the standard sales integration. The following phase extends the design to back-of-house purchasing, clearing-account workflows, fixed assets and reporting enhancements without disrupting live operations.

Zoho Books foundation

UK finance setup, chart of accounts, tax configuration, user roles, master data and opening balances.

Sales and collections

Standard POSIST connection for consolidated daily posting and validation of sales and collection flows.

Procurement workflow

Purchase orders, goods-receipt-to-purchase-receive flow, returns and direct procurement cycles in Zoho.

Location-wise reporting

Restaurant and showroom cost centres designed to support location-level P&L visibility and core ageing reports.

Banking and VAT

Bank-feed or statement-import processes, matching rules and VAT configuration with a planned validation cycle.

Assets and controls

Asset register, depreciation configuration and controlled accounting treatment aligned with client approval processes.

Delivery approach

The work is organized as a phased rollout: core finance and sales posting are prioritized first, while the extended procurement and reporting scope follows through structured testing and closure. User acceptance testing, day-close validation, training and hypercare are built into the plan to support adoption.

This page reflects the agreed project scope and intended outcomes. It does not report final results; results will be added following completion and client approval.

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