Privacy Policy

1. Introduction

Welcome to Nexos Soft ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request information
• Subscribe to our newsletter
• Request a quote or consultation
• Apply for job positions
• Communicate with us via email or phone

This information may include:

• Name and contact information (email address, phone number)
• Company name and job title
• Project details and requirements
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring/exit pages
• Date and time stamps
• Clickstream data

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information and improve your experience. These may include:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics, Google Tag Manager)
• Marketing Cookies: Used to track visitors across websites for advertising purposes

3. Advertising and Third-Party Services

3.1 Google Ads and Meta (Facebook) Ads

We use advertising platforms including Google Ads and Meta (Facebook) Ads to promote our services. These platforms may collect information about your visits to our website and other websites to provide targeted advertising. This may include:

• Cookies and pixel tags to track conversions
• User behavior and interests for remarketing campaigns
• Demographic information for ad targeting
• Device identifiers and browsing history

3.2 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect anonymous information including:

• Number of visitors and page views
• Duration of visits
• Traffic sources
• Geographic location (country/city level)

3.3 Social Media Platforms

We maintain profiles on social media platforms including Facebook, Instagram, and LinkedIn. When you interact with our social media content, those platforms may collect information according to their own privacy policies.

4. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide requested services
• To send you marketing communications (with your consent)
• To improve our website and services
• To analyze user behavior and trends
• To personalize your experience
• To detect and prevent fraud or security issues
• To comply with legal obligations
• To deliver targeted advertising campaigns
• To measure advertising effectiveness

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and business (hosting providers, email services, analytics platforms)
• Advertising Partners: Google, Meta (Facebook), and other advertising platforms for marketing purposes
• Business Partners: Trusted partners who may offer services that complement ours
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Marketing data and analytics information are typically retained for 26 months.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt-out of marketing communications and targeted advertising
• Data Portability: Request a copy of your data in a portable format
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at [email protected]

8. Cookie Preferences and Opt-Out

You can manage your cookie preferences through your browser settings. To opt-out of targeted advertising:

• Google Ads: Visit Google Ad Settings
• Facebook Ads: Visit Facebook Ad Preferences
• Google Analytics: Install the Google Analytics Opt-out Browser Add-on

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United Arab Emirates and India. We ensure appropriate safeguards are in place to protect your data.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

14. GDPR Compliance (For EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

15. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information.